Experience

• SERVICE LINE LEADER (SLL)
  [CGI] Airbus Aircraft, Toulouse

  December 2019 – Current

  
  Daily coordination of Support activities for Airbus Aircraft LEGAL, domain, 21 applications on 3 environments (PROD, VAL, INT), Creation and implementation of a Support Model, Change Management and Problem escalation to editors

• BUSINESS SUPPORT MANAGER
  [CGI] Airbus Aircraft, Toulouse

  May 2019 – December 2019

  
  Managing L2 and L3 teams (15 agents), Airbus Click n' Buy, procurement solution (COUPA), With L3 team in France, formation of a L2 team in Spain, Identification and transfer of the procedural activity to L2 team

• INFRASTRUCTURE PROJECT MANAGER
  [CGI] La Banque Postale, Toulouse

  January 2019 – May 2019

  
  Management of infrastructure-related topics, Project planning and follow-up with the expert team (10 people), Implementation of a VMware update - several hundred servers, Urbanization of datacenter equipment

• PRODUCT OWNER
  [ALTEN] Airbus Aircraft, Toulouse

  June 2018 – January 2019

  
  Proxy Product Owner with Full AGILE methodology, Interfaces with numerous exiting tools, Identifying Key Users needs for 4 Airbus departments, Sprints review, US validation with Singapore main user

• PRE-SALES ENGINEER
  DELL EMC, Montpellier

  January 2017 – June 2018

  Pre-sale
  Pre-sale on DELL's SERVICES for on-site delivery and installation, Identifying and evaluating the customer's needs, Transformation of requirements to a SOW (Statement Of Work), Assessment of needed skills for delivery and Man/days estimation

  Technical environment
  Dell EMC Storage, Servers and Network, Hyperconvergence, VMware, Hyper-V, Citrix, Veeam

• SYSTEM ADMINISTRATOR & PRE-SALES ENGINEER
  OVEA, Montpellier

  2014 – 2016, 2 years Apprenticeship

  Pre-sale
  Responses to calls for tender, qualification of needs, 100% opensource solutions, project management, internal organization (tools and processes), customer presentation

  System Administration
  Cloud infrastructure (RHEV, oVirt, KVM), High Availability, BRP & BCP, Datacenter interventions, Linux Hosting, externalization, monitoring, scripting, client support

• SELF-EMPLOYED
  ARCHLOUD, Montpellier

  2014 – 2018

  
  Audits and implementation of high availability cloud infrastructures

• SYSTEM ADMINISTRATOR TRAINEE
  EVAL&GO, Montpellier

  2014, 3 months Internship

  
  Audit and implementation of a Linux cloud architecture Big Data, Scalable, LoadBalancing Web, DB master/master replication

• SYSTEM ADMINISTRATOR TRAINEE
  Nétia (Orange Group), Claret

  2013, 4 months Internship

  
  Linux & Windows system administration

• HERITAGE ADVISOR
  ICA Patrimoine, Montpellier

  2011, 5 months

  
  Investment consulting, tax exemption, sale by appointment

• SALES REPRESENTATIVE
  SUNWATER, Montpellier

  2009, 1.5 year

  
  Sale of water softeners by appointment

• SALES REP / HEAD OF SALES
  POWEO, Nîmes

  2007-2008, 1.5 year

  
  Door-to-door prospection, recruitment, training, reports

• PHONING AGENT
  TÉLÉPERFORMANCE, Montpellier

  2007, 6 months

  
  Phoning: Prospection, customer retention, sale (SFR)

Education

• NETWORK & SYSTEM ENGINEER

  2017

  EPSI Montpellier, Master's Degree
  

• Scrum Master PSM1

  2021

  Certification
  

• TOEIC

  2017

  Certification, Score: 950/990
  

• VMWARE VTSP

  2017

  Certification
  

• VEEAM VMTSP

  2017

  Certification
  

• DELL EMC

  2017

  Certifications (Servers, Storage, Network)
  

• CISCO CCNA3

  2016

  Certification
  

• BAFA

  2007

  Montpellier (France)
  

• BAC STI Génie Mécanique

  2006

  High School, Montpellier (France)